RegistrationForNewUsers

In order to access the SkySuite web portal, encompassing SkyLog, SkyLoad, SkyTrack and SkyShare, most new users need to register for an account. This is not true for some users who work for airlines where a trust relationship exists between SkylogistiX and the airline - such users will automotically be able to connect to the SkySuite web portal via SSO (Single Sign-On) - where they authenticate against the corporate directory of their airline and their account credentials established within the airline's corporate directory permit them to access a number of affiliated products and services, one of which may be the SkySuite Web portal.

For all other new users though, it is necessary to register for an account.

NOTEIt is not possible to create accounts for new users as its necessary to capture security questions & answers which are specific to the user that can be used to help a user re-gain access to their SkySuite account should they forget their password. It should only be possible for the owner of the account to be able to be able to answer the security questions - and that is one reason why accounts can not be created on behalf of others.

The new user should know which airline(s) that they work with - this will dictate which instance they need to register on. We have have TWO production instances of SkySuite, if the new user works with either Lufthansa or Czech Airlines, they should go to:

https://lsyprod.skylogportal.com

If the new user register works with any other airline, they should go to:

https://rsprod.skylogportal.com

If a new user works across multiple airlines then they may need to register on both instances but that will not be the case for the bulk of users.

Once the new user has reached the SkySuite site, they need to click on the Register link, which appears to the right of the prompts for user name and password.